As Flesh and Bone is currently a ‘one man band’, the phone may go unanswered while Anna is treating patients. The best way to book an appointment is online. Or, please leave a message with your details and preferred appointment day/time and you will receive a call back ASAP.

If you have had an accident at home or at work, then yes, you are eligible for ACC subsidies. An accident doesn’t have to be something major – smaller incidents such as lifting something heavy and pulling a muscle or tripping while running and rolling an ankle are also classed as accidents.

Any ACC registered practitioner can submit a new claim to ACC for you. Osteopaths are ACC registered, meaning you don’t need a referral from your doctor or to see them to submit a new ACC claim.

Each claim lasts a year and allows 16 partially subsidised treatments with an Osteopath. If more are required, we can apply for an extension on your behalf. A single claim can also be used at physios, acupuncturists and chiropractors.  

While ACC does subsidise a set amount per treatment, a clinic will individually dictate the cost of their appointments. At Flesh and Bone, ACC treatments still require payment, which differs based on appointment length. Please see the ‘appointments’ section of the website for prices

You are more than welcome to bring a friend or family member with you to the appointment should you want to. We recommend that parents accompany their minors to all appointments.

This depends on the injury, but usually it’s advised to wait a few days to let any swelling/bruising settle. The same applies post-surgery. For a more detailed response, please contact us with details of your injury so appropriate advice can be given.

If you have been in before, you can book as a return patient, and we will submit a new ACC claim during your treatment.

If you have not received treatment at Flesh and Bone, then an initial treatment appointment is required.

The answer to this is best described here. Anna does not practise cranial osteopathy.

The answer to this is best described here. Anna practises Western Medical Acupuncture and Dry needling.

Depending on the region being treated, you may be asked to remove clothing. It is helpful to wear stretchy or loose-fitting clothing to allow for movement, and a bra that undoes at the back.

Making sure you have the information you need to make an informed decision regarding any form of treatment is an important part of healthcare. Your Osteopath will talk you through all treatment techniques before doing them and request consent before continuing.

If you decide you are uncomfortable with anything the Osteopath suggests, that is more than ok. There are many different techniques that can be used to achieve similar results.

An initial appointment will start with an in-depth discussion with your Osteopath, going over the reason why you’ve come in, medical history, lifestyle factors and anything else that might be important. We then conduct a quick movement screen and any orthopaedic tests that we deem necessary for diagnosis.

The treatment itself could involve a variety of techniques, including osteopathic massage and manipulation (‘clickling’) techniques, joint articulation (moving the joints rhythmically to increase mobility), acupuncture, cupping, stretches, sports strapping, and exercises. Depending on the region being treated, you may be asked to remove clothing. It is helpful to wear stretchy or loose-fitting clothing to allow for movement, and a bra that undoes at the back.

Your Osteopath will then recommend if you need another appointment and when that should be. This differs from person to person, there is no set time frame.

Yes, this is normal. While it might not seem like much at the time, our techniques are powerful and take a toll on the body. Certain treatments such as dry needling can leave you feeling a little tender afterwards, but it is temporary and often the following day you’ll feel much better. Some patients will feel tired, grumpy, headachy, or emotional after treatment, so make sure you don’t have anything too strenuous planned following the appointment.

We don’t recommend exercising, drinking alcohol or caffeine, or driving long distances after the appointment. We do recommend taking it easy, keeping hydrated and resting. 

If you are experiencing any on-going increased pain following a treatment, please get in touch.

Our goal is to get you feeling better so that you don’t need to come in! Many people can manage their discomfort through exercises and changes in lifestyle factors that could be contributing to your discomfort.

However, we also know how good an Osteopathy appointment can leave you feeling. We wouldn’t want to deny people that! If you would like to come in for regular treatments, that is absolutely fine. If you have an on-going injury that causes you pain, or a job that’s tough on the body, you may find an appointment every 4-6 weeks keeps you injury free and feeling your best.

Osteopaths are essentially problem solvers, trying to uncover the root cause of your pain. Just as everyone approaches a problem differently, each Osteopath treats differently. While we may be taught similar techniques at university, how we apply them in practise differs from one person to another, therefore, you’ll likely never have two Osteopaths deliver the same treatment.

If you have concerns regarding any aspect of your treatment, it’s important that you let your Osteopath know so they can adjust the treatment approach or rectify any issues.

If you’d like to make a formal complaint, you can do so with the Osteopathic Council of NZ. 

Cancellation Policy: Applies for all appointments made. We require 24 hours of notice if cancelling or rescheduling an appointment. This is to allow time for us to book another patient in need of treatment. This policy also applies if you do not turn up to your appointment.

We reserve the right to charge a late cancellation fee of $35 per missed appointment, which must be paid before booking any further appointments.